Modern Slavery Statement for Loxford Carpet Cleaners

Loxford Carpet Cleaners is committed to conducting business with integrity, transparency, and respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, servitude, forced labour, and human trafficking within our operations and across our supply chain. We recognise that even businesses providing carpet cleaning services can be exposed to risk through procurement, subcontracting, recruitment, and the sourcing of consumables and equipment.

Our zero-tolerance policy applies to all employees, managers, contractors, and suppliers. We will not knowingly engage with any individual or organisation involved in exploitation, coercion, debt bondage, child labour, or any form of modern slavery. As part of our commitment, we expect all those who work with us to uphold the same standards and to act with honesty, fairness, and accountability at every stage of service delivery.

We also embed due diligence into our business practices by assessing risk before entering new supplier arrangements. This includes reviewing labour practices, checking the legitimacy of trading structures, and considering whether a supplier operates in sectors or regions that may present heightened risks. Where concerns arise, we investigate promptly and reserve the right to end commercial relationships that do not meet our expectations.

Supplier oversight is a core part of our approach. We carry out supplier audits proportionate to the level of risk, focusing on labour standards, payroll practices, subcontracting controls, and the lawful treatment of workers. These audits may include document reviews, confirmation of worker identity processes, and checks on working hours and pay arrangements. We expect suppliers to keep accurate records and to cooperate fully with any compliance review.

Our procurement decisions are guided by the principle that responsible sourcing should never be compromised for convenience or cost. If a supplier fails to meet our standards, we will require corrective action within a defined timeframe. Where improvement is not possible or the breach is severe, we will suspend or terminate the relationship. This approach helps us maintain a cleaner, safer, and more ethical supply chain.

Training and awareness are also important. Staff involved in hiring, purchasing, scheduling, and contract management receive information on recognising warning signs such as restricted movement, document withholding, unexplained control by third parties, or unusual payment arrangements. By building awareness, we strengthen our ability to identify and prevent exploitation before it becomes embedded in our operations.

Reporting channels are available so that concerns can be raised without fear of retaliation. Any employee, supplier worker, or contractor who suspects modern slavery may report it through internal management routes or through designated whistleblowing procedures. Reports are treated seriously, handled confidentially where possible, and investigated promptly. We encourage early reporting because swift action can protect vulnerable individuals and limit harm.

When a concern is reported, we assess the facts, preserve relevant evidence, and decide on the appropriate response. That may include enhanced monitoring, immediate supplier suspension, notification to relevant authorities, or support for affected individuals where necessary. We do not tolerate intimidation, victimisation, or any attempt to silence those who raise concerns in good faith.

This statement is reviewed annually to ensure it remains effective, relevant, and aligned with current legislation and best practice. The annual review considers incident trends, audit findings, supplier performance, recruitment controls, and any changes in risk exposure. Where needed, we update policies, improve training, and strengthen oversight to maintain a robust anti-slavery framework.

Loxford Carpet Cleaners believes that ethical business is essential to long-term trust. By applying a zero-tolerance policy, strengthening supplier audits, maintaining clear reporting channels, and committing to annual review, we reinforce our responsibility to help eliminate modern slavery in all its forms. We will continue to improve our practices and uphold the highest standards of conduct across our business and supply chain.